This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully.
This policy only applies to our site. If you leave this website via an external link you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website.
Information we may collect from you
We may gather and process the following data about you:
- Name and job title.
- Contact information, including email address.
- Demographic information such as postcode, preferences and interests.
- Enquiry details.
This data may be collected via:
- Information that you provide by filling in forms on bondstreetchelmsford.com.
- If you contact us, we may keep a record of that correspondence.
What we do with the information we gather
We require this information to understand your needs and to provide you with a better service, and in particular for the following reasons:
Internal record keeping
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address in which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by phone, or email.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling your personal information
You may choose to restrict the collection or use of your personal information by writing to us at Bond Street, Chelmsford, CM1 1GD.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act. A small fee will be payable. If you would like a copy of the information held on you, please write to us at Bond Street, Chelmsford, CM1 1GD.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
What are cookies?
We use the term ‘cookies’ to refer to all technologies which store or access information stored on the device that you use to access the Online Services, such as your computer, tablet or mobile phone. For example, we use http cookies, which are small data files (typically made up of numbers and letters) that are downloaded when you access our Services and allow us to recognise your device.
Cookies may tell us whether you have visited the Online Services before or whether you are a new visitor.
There are different types of cookies, for example:
Cookies served directly by Bond Street Chelmsford (‘first party cookies’) and cookies served by third parties, for example by advertisers and data analytics companies (‘third party cookies’); and
Cookies which endure for different periods of time, including those that only last only as long as your browser is open (referred to as ‘session cookies’) and which are deleted automatically once you close your browser. Other cookies are ‘permanent cookies’, meaning that they survive after your browser is closed. For example, they recognise your device when you open your browser and browse the internet again.
Which cookies do we use and why do we use them?
The following paragraphs set out the different categories of cookies that we may use and why we use them.
(a) Essential website cookies
These cookies are necessary to provide you with some of the features of the Online Services, such as supporting log in forms.
(b) Functional cookies
These cookies allow us to personalise our websites for you and remember your preferences such as your log in information, the region from which you logged in and what pages you have viewed. These can be set by us or third parties which provide services to the pages you are visiting.
(c) Performance and Analytics cookies
These cookies allow us to monitor how the Online Services are used and perform and therefore improve your user experience of our Online Services. For example, we receive information on the number of visitors to our sites and the most popular pages on those sites. We only use the information we receive from these types of cookies in aggregated form. These cookies may be served by third parties, such as Google Analytics.
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(d) Advertising cookies
We work with third party advertising networks, that collect information using cookies to help make the advertising you see in our Online Services and elsewhere on the internet more relevant to you and to measure the effectiveness of the advertising on the Online Services. We do not decide which cookies are set or how your data is used by these third parties. These cookies uniquely identify the browser and device from which you are accessing our Online Services.
How can you exercise your cookies choices?
You have the right to choose whether or not to accept cookies used for certain purposes via the cookie control on our website. Cookies are an important part of how our Online Services work, so you should be aware that if you choose to refuse or remove cookies, this could affect the availability and functionality of the Online Services.
Website (Browser) Opt-Out:
Most browsers accept cookies by default. You may be able to change the settings to have your browser refuse certain cookies or notify you before accepting cookies. To do so, please follow the instructions provided by your browser which are usually located within the “Help”, “Tools” or “Edit” facility. Some third parties also provide the ability to refuse their cookies directly by clicking on an opt-out link.
Mobile App Opt-Out
To limit interest-based advertising on your mobile device, you can review and adjust the settings provided by your device manufacturer, such as “Limit Ad Tracking” for iOS or “Opt-out of interest-based ads” for Android.
For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, please visit www.allaboutcookies.org and www.youronlinechoices.eu.